Privacy Policy for I Know A Place

Last updated: 1st Jan 2026

I Know A Place (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or work with us.

1. Who We Are

I Know A Place is a branding and web design studio based in the United Kingdom, offering services and digital products to clients worldwide.

If you have any questions about this policy or how your data is handled, you can contact us at:

iknowaplacestudio@gmail.com

2. What Personal Data We Collect

We may collect the following information:

  • Contact information – such as your name, email address, phone number, and business name

  • Enquiry details – information you submit through contact forms or emails

  • Payment information – where you purchase services or digital products (payments are processed securely by third-party providers; we do not store card details)

  • Technical data – including IP address, browser type, device information, and pages visited

  • Marketing and analytics data – relating to how you use the site and interact with ads

3. How We Collect Your Data

We collect data when you:

  • Submit a contact or enquiry form

  • Email us directly

  • Purchase a service or digital product

  • Sign up to a mailing list or free resource (if available)

  • Use or browse our website (via cookies and analytics tools)

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and communicate with you

  • Provide services and deliver digital products

  • Process payments and invoices

  • Improve our website and services

  • Monitor website performance and user behaviour

  • Run marketing and advertising campaigns

  • Comply with legal and accounting obligations

We only collect and use data where we have a lawful basis to do so, including consent, contract performance, and legitimate business interests.

5. Email Marketing

We may offer email newsletters or free resources in the future.
If you sign up, we will only send emails you have consented to receive, and you can unsubscribe at any time using the link in our emails.

Email marketing platforms may include providers such as Mailchimp or Substack.

6. Payments

Payments for services and digital products are processed securely via Stripe.

We do not store or have access to your full payment card details. Stripe processes your data in accordance with their own privacy policy.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience and understand how our site is used.

This may include:

  • Squarespace Analytics

  • Google Analytics

  • Advertising pixels, such as Meta (Facebook), Google Ads, and TikTok

A cookie consent banner is used to allow you to manage your preferences. You can also control cookies through your browser settings.

8. Who We Share Data With

We may share your data with trusted third parties only where necessary, including:

  • Website hosting and analytics providers (e.g. Squarespace, Google)

  • Payment processors (e.g. Stripe)

  • Email marketing platforms (if used)

  • Advertising platforms for campaign tracking

We never sell your personal data.

9. International Data Transfers

As we work with clients worldwide and use third-party tools, your data may be processed outside the UK or European Economic Area.

Where this happens, we ensure appropriate safeguards are in place to protect your information in line with UK and EU data protection laws.

10. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

11. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict how your data is processed

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at:

iknowaplacestudio@gmail.com

12. Children’s Data

Our website is intended for a general audience. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date shown above.

If you have any questions about this policy or how your data is handled, please get in touch at:

iknowaplacestudio@gmail.com