Terms of Service for I Know A Place
Last updated: 1st Jan 2026
These Terms of Service (“Terms”) govern your use of the I Know A Place website and any services or digital products provided through it. By accessing or using this website, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the website.
1. About I Know A Place
I Know A Place is a UK-based branding and web design studio offering creative services and digital products to clients worldwide.
For any questions about these Terms, you can contact us at:
iknowaplacestudio@gmail.com
2. Use of This Website
You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.
You must not:
Attempt to gain unauthorised access to the website or its systems
Use the website in any way that could damage, disable, or impair it
Use content from the site for unlawful or misleading purposes
We reserve the right to suspend or restrict access to the site if these Terms are breached.
3. Services
I Know A Place provides branding, web design, and related creative services. The exact scope, timeline, and pricing of services will be agreed with each client individually, either in writing or via a proposal or invoice.
Unless otherwise agreed:
All services are provided on a project or package basis
Any timelines given are estimates
Client cooperation and timely feedback are required to meet deadlines
4. Digital Products
From time to time, we may offer digital products such as templates, guides, or downloadable resources.
Unless stated otherwise:
Digital products are for personal or business use only
They may not be resold, shared, or redistributed
Access is provided “as is” without ongoing support
Due to the nature of digital products, refunds are not offered once access has been provided, unless required by law.
5. Payments
Payments for services and digital products are processed securely via Stripe.
By making a purchase, you agree to:
Provide accurate and complete payment information
Pay all fees due at the agreed price
We do not store or have access to your full payment card details. Payment processing is handled entirely by third-party providers under their own terms and privacy policies.
6. Cancellations & Refunds
For services:
Cancellation terms will be outlined in your proposal, contract, or invoice
Any work completed up to the point of cancellation may still be chargeable
For digital products:
Refunds are generally not available once the product has been delivered or accessed
Nothing in these Terms affects your statutory consumer rights.
7. Intellectual Property
All content on this website, including text, images, designs, graphics, and downloadable materials, is the intellectual property of I Know A Place unless otherwise stated.
You may not copy, reproduce, modify, distribute, or reuse content without prior written permission.
Upon full payment for services, clients are typically granted a licence to use the final agreed deliverables for their intended purpose, unless otherwise agreed in writing.
8. Third-Party Links & Tools
This website may contain links to third-party websites or use third-party tools (such as analytics or payment providers).
We are not responsible for the content, policies, or practices of third-party websites or services. Use of third-party services is at your own risk.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to ensure our website functions properly, to understand how visitors use the site, and to support marketing and advertising activities.
Cookies are small text files stored on your device when you visit a website. Some cookies are essential for the site to work, while others help us improve performance or deliver relevant advertising.
Types of cookies we may use include:
Essential cookies:
Required for the website to function and cannot be switched off.Analytics cookies:
Used to understand how visitors interact with the site, including tools such as Google Analytics and Squarespace Analytics.Marketing cookies:
Used to support advertising and remarketing campaigns, including cookies or pixels from platforms such as Meta (Facebook), Google Ads, and TikTok.
Managing your cookie preferences:
When you visit our website, you are given the option to accept or reject non-essential cookies via our cookie consent banner.
You can update your preferences at any time using the cookie settings or your browser controls.
For more information on how personal data is handled, please see our Privacy Policy.
10. Disclaimer
The website and its content are provided for general information purposes only. While we take reasonable care to ensure accuracy, we make no guarantees that content is complete, current, or error-free.
Services and digital products are provided without warranties of any kind, except where required by law.
11. Limitation of Liability
To the fullest extent permitted by law:
I Know A Place will not be liable for any indirect, incidental, or consequential loss
We are not responsible for loss of profits, data, or business opportunities
Nothing in these Terms limits liability for death, personal injury, fraud, or any liability that cannot be excluded under UK law.
12. Governing Law and Jurisdiction
These Terms of Service, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of Scotland.
By using this website or engaging our services, you agree that the courts of Scotland shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, regardless of your country of residence or where the services are accessed or delivered.
13. Changes to These Terms
We may update these Terms from time to time. The most current version will always be available on this page, with the updated date shown above.
If you have any questions about these Terms, please contact:
iknowaplacestudio@gmail.com